BOOKING

DO YOU HAVE SNOW?

Sjusjøen is one of the safest places in Norway what comes to snow and usually we have far too much. Most often season on sleds starts by November and goes on until April/beginning of May. Early season, first weeks of December it could in worse case not be snow yet. If so and you have booked a tour you will be offered a tour on wheels but also given the opportunity to have your money back or find another date for your tour.

DO WE CONTOL THE SLEDS OURSELVES?

Yes! Unless you do not want too or are under 13 years old. You will be going two persons per sled, one steering and one sits and you swap at half way. If you however cannot or would prefer to sit that is fine as long as your partner is happy to steer the whole way - which is usually the case. However if you are two persons an both of you need to sit the whole tour please let us know in advance as we need to make sure there are spaces for you with our guides.

WHERE DO WE MEET UP?

See directions to our location at Sjusjøen here. Please meet up 10-15 minutes ahead of your time as it is very important that you are not late. In fact then you risk missing your tour.

CAN I JOIN WHILE PREGNANT?

Yes, you can! We are not going fast and you can both steer or sit as you wish. However, as for all guests it is important to listen and do as we tell you in the instruction beforehand which is mainly about how and when to slow down.

DO YOU HAVE a pick-up service from OSLO/Lillehammer?

No, I am afraid we do no not have our own pick up service but it is possible to reach us by public transport, as described here.

For how long is my gift card valid?

Gift cards directly from us (with Sjusjøen Husky Tour logo on) is valid until you use it - as long as we are still operating! If however, you have a gift card from the company YouWish you should be in touch with us before the date that is on the gift card.

Can we bring younger children?

Our shortest tour is 15km and not recommended for children less than 7 years.

Can children go without the company of parents? 

Children under 13 years old can sit in the leader sled, the one that the guide is using. But it is more fun for the children to go on the sled that their parents are controlling! We are more of an activity for families together.

Can i change my mind? 

Of course you can! You are free to change your reservation, just please let us know as soon as possible, and preferably more than 3 days ahead of your booked tour. Same with cancellations, 3 days before we will ask for 100% of your payment as we will not have time to reallocate your sled. Se more information under or read our full terms here. 

How do we pay? 

If you use our online booking service, your payment will be done and over with straight away.  

Policies

Cancellation

All cancellations must be made by e-mail.  In conformity with business practices within the Norwegian travel industry. Sjusjøen Husky Tours is obliged to charge cancellation fees to the client as follows:

• Cancellations made 7 days or less prior to your day of arrival: Cancellation fee is 50% of the total amount.

• Less than 3 days prior to your day of arrival: No refund.

If the you are not there at the time of your booking, the guides are allowed to start the tour without the missing participant (in order to not delay the tour for the rest of the participants). Although we will try to wait a little bit to make sure everyone is there, we cannot allow for too much waiting time as it will affect all other tours that day. If you show up way later than your time, and we are unable to fit you into another tour that day, this will be considered a “No Show” and no refund will be provided.

Any trip cancelled or interrupted by the client or because of the actions of the client will result in no refund.

For our full terms and conditions, please click here.